Privacy policy

Last updated: October 2026

R A Lawyers & Migration Pty Ltd (ABN 58 667 634 086) (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, store and disclose personal information in connection with this website and when you enquire about our services. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, to the extent they apply to us, and with our professional duties of confidentiality as legal practitioners.

Information we collect

Depending on how you interact with us, we may collect:

• Contact details and enquiry information: your name, phone number, email address, the service you are interested in and the message you send us through the enquiry form, by phone or by email.
• Matter information: if you become a client, information necessary to provide legal services, which may include identity documents, immigration history, family circumstances, financial details and other sensitive information. This is collected through our engagement process, not through the website enquiry form.
• Technical information: basic data such as IP address, browser type, pages visited and the date and time of your visit, which may be collected by our hosting provider or by analytics tools if we use them.

Please do not include passport numbers, sensitive identity documents or detailed accounts of your matter in the website enquiry form. We will tell you how to send documents securely if they are needed.

How we use personal information

• To respond to your enquiry and arrange consultations.
• To check for conflicts of interest before we act.
• To provide legal services and meet our professional and legal obligations.
• To maintain, secure and improve this website.
• To comply with the law, including court, regulatory and tax requirements.

We do not sell personal information. We will not use your enquiry details for marketing unless you have agreed or the law otherwise permits it, and you can opt out at any time.

Disclosure

We may disclose personal information to:

• service providers who help us run the firm and website, such as website hosting, email, document storage, practice management and IT support providers, who are required to keep the information secure;
• government departments, courts, tribunals, other parties and their representatives, but only as needed to carry out your instructions;
• our professional advisers, insurers and regulators; and
• anyone else with your consent, or where the law requires or permits disclosure.

Some of our service providers (for example, cloud hosting or email providers) may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure the provider handles the information appropriately.

Cookies and analytics

This website may use cookies or similar technologies to operate properly and to understand how visitors use the site. You can change your browser settings to refuse or delete cookies, although some parts of the site may not work as intended. Third-party sites that we link to, such as Google Maps or government websites, have their own privacy practices.

Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, including technical and organisational safeguards. No method of transmission over the internet is completely secure. We keep client files for the periods required by law and professional rules, and then securely destroy or de-identify information when it is no longer needed.

Access and correction

You may ask to access or correct the personal information we hold about you. Some requests may be limited by law, such as legal professional privilege or the rights of other people. To make a request, contact us using the details below. We may need to verify your identity first.

Complaints

If you have a concern about how we have handled your personal information, please contact us first and we will respond as promptly as we can. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact us

R A Lawyers & Migration
137-147/8 Walker Street, Dandenong VIC 3175
Phone: 0410 924 003
Email: info@ralawyers.com.au

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page. See also our website terms and disclaimer.